Case Studies Details – Happy Customers

Case Studies

How Online Company
Tripled Their Repeat Customers in 1 Month

The Challenge

CAMPAIGN

Some businesses have no problems with bringing in new customers. BUT, getting them to come back was a totally different story. Company X had exactly this problem.

They were great at welcoming new customers into their store, but it pained them to learn that their repeat customers weren’t as high as they’d expected it to be, even after giving amazing services and providing outstanding products.

As a result, they were losing lots of money acquiring new customer because the life time value of customers was so LOW.

INTERACTIVE

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The Plan

The Power of Reciprocity

People tend to want to help those more who help them and make them feel extra special. So, we got creative with this neuromarketing principle and created a dedicated plan catered to Company X's mission to increase their repeat customers.

The plan involved a combination of enhancing the customer experience by giving a free gift bag with each purchase over a certain amount + a small gift certificate for the next time they returned. This made the customers feel like VIP!

INTERACTIVE

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The Results

HAPPY CUSTOMERS

As a result of making the customers feel extra special at their store, Company X tripled the number of repeat customers in 1 month when compared to their previous campaign that did not use neuromarketing techniques in their marketing plan.

INTERACTIVE TELebision

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matthew cao

23:35 21 Oct 19

Amazing job in being creative about how to open our eyes to new, unseen sources of clients that we never have thought... of. Their consulting and advice using a brain science angle really helped us understand what truly motivates our clients. We were able to come up with a more attractive strategy to bring in a lot more clients by gaining an inside view of what’s really happening in our customer’s mind when they buy from us.read more

Kevin Lambert

16:55 01 Oct 19

Marketing to get more customers and help our business stand out was a tough nut for us to crack. But they helped us do... this with a solid plan by helping us understand our customers from a brain science point of view. It’s interesting to see what’s happening on a deeper level in my customer’s minds. Fantastic job!read more

Cindy Quach

18:07 27 Sep 19

Totally different type of marketing... A much better type! Very knowledgeable - they know their stuff when it comes to... the brain and how to apply it to everyday situations so that the marketing plan actually works in real life!read more

Wasif Kamal

18:16 17 Sep 19

Felix and Sang have done an amazing job in helping me understand what makes my customer tick and how to get them... excited about my products and services. This helped to lay down the foundation I needed for success.read more

Dung Tran

11:32 13 Sep 19

Helped with lead generation. They were very responsive and communication was smooth. Very easy to talk to and was... always there when needed. Overall, very reliable.read more

FIRSTTIMECARLOANS .

14:25 06 Sep 19

Purchasing a car is a personal and big life decision. It's not an east task either. But I'm glad that I found Happy... Buying Brain because they went over my entire marketing plan and identified some process that needed be optimized to reach new customers that were in the position to purchase a vehicle. They are really easy to work with, very professional, and communication was open and always intact. The brain science stuff that Felix explained to me and how to include it in my marketing to get to these ready to buy customers saved me a lot of wasted time and money that I would have spent on bad marketing without his advice.read more

How Online Company Tripled Their Repeat Customers in 1 Month

The Challenge

CAMPAIGN

INTERACTIVE

The Plan

The Power of Reciprocity

INTERACTIVE

The Results

HAPPY CUSTOMERS

INTERACTIVE TELebision

How Online Company
Tripled Their Repeat Customers in 1 Month